Specialist Technician · JB Hi-Fi, School Technology Solutions
Dec 2023 – Present- Deployed and administered server and network infrastructure across multiple Victorian school environments, keeping critical systems including NAPLAN examinations above 99% uptime.
- Configured and managed routing, NAT, VLAN, DNS and DHCP across complex multi-site school networks, reducing incidents through proactive monitoring.
- Administered VMware and Hyper-V virtualisation, optimising resource allocation and minimising downtime for staff and students.
- Installed, configured and troubleshot firewalls, managed switches and wireless infrastructure, improving reliability and security posture.
- Worked with cross-functional teams to deliver solutions aligned with Department of Education standards and compliance requirements.